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Our Newsletter


Shipping & Returns

Currency:
Please note that all prices are in AU$

Shipping Information:
We try to hold stock of everything on hand. Sometimes we sell out and there can be a delay in availability. If this happens, we will contact you and advise you of the estimated delivery date. No payment will be required until the item is ready to send out. (except special orders for non-stocked items)

Refund, Returns and Cancellation Policies:
Refunds and exchanges can be made on any stock item returned to us in a saleable/unused condition within 7 days (less post and packaging). 
Special Order items cannot be returned other than by prior arrangement. See below for further details.

Stock Items
If you purchase a standard stock item we offer an unconditional refund guarantee if you return the item in undamaged unused condition. We ask that you contact us within 7 days of receipt of the item for a Return Number. Postage/Packaging costs is not refundable.

Standard Orders
If you have ordered an item with no special requirements like special trim (other than standard) or sizing, we can exchange the item for you and reorder your preferred size.
Orders for Jackets not currently in stock will require a 33% deposit.
Balance must be paid within 6 weeks of a notification that the order is available. In the event of the balance not forthcoming then the deposit will be forfeited and the Garment will be added to stock.

Special Orders (changes to sizing or special trim)
Once an order has been placed you may cancel your order within 7 days. In some circumstances we may cancel an order after this time but an administation fee maybe taken from the deposit.
Understandably, if we are producing a special order item we cannot offer an unconditional refund guarantee as we may not be able to sell it on. However, if the item you receive is incorrect and not as ordered we may choose to offer a full refund or fix the problem. If your order does not fit we will endeavour to do all we can to fix any problem by discussing the issue with you. If all else fails we will try and sell the item on for you, less an agreed amount to cover our costs.
If you are in any doubt of your size we suggest you contact us and we can arrange for a stock jacket or boots to be sent to you for sizing purposes, a deposit will be required. Once you have established your sizing needs, return the item to us to exchange for the item of your size or a special order. The original amount you paid will be credited to your new order or refunded (less all postage/packaging costs).
Special Order items will require a 100% deposit for boots and 50% for other items. 
Balance must be paid within 6 weeks of a notification that the order is available. In the event of the balance not forthcoming then the deposit will be forfeited and the Garment will be added to stock.